How to use Google Phone app to receive verified calls only: These days tech giants focus on user security and privacy more than ever before. Google is one such brand that takes user security and privacy very seriously. They have introduced various features on Android like App permissions, Google Play Protect, two-factor authentication, Find my device, etc., to improve the security and privacy of the user. Recently, Google has done it again and has introduced Verified Calls Feature in Google Phone App on Android.
The question is, what are “Verified Calls” and why we need them? Verified Calls allows the user to know about the identity of a business calling from an unknown number. In simple words, the feature is all about building the user’s trust by confirming the identity of the businesses in real-time so that the user can confidently pick the call. This feature allows the user to successfully differentiate between a scam/fraud call and legitimate business calls. And to even take this further, you get a lot of information and not just the phone number of the company. You’ll see:
- The business name.
- The business branding/logo.
- Reason for calling.
- And a verification badge.
How Google’s verified calls feature works?
How this works is that, before a business makes a call to you, they have to send their number, user’s number, and the reason for the call to Google servers, and then the Google phone app will retrieve this data from Google’s server and show it on your device, and you will know which business is calling you and for what reason. This increases call answer rates, builds trust, and helps consumers by presenting calls from legitimate businesses with verification, branding, and call reasons.
How to use the Google Phone app to receive verified calls only
Google has started rolling out this feature as of now and is available in the US, Mexico, Brazil, Spain, and India. If you are a non-pixel user, you need to download the Google Phone App on your device from the Google Play Store, and if you have Google Phone App already installed on your device, just update the app to the latest version. Now follow the instructions below to enable the ‘Verified Calls’ feature on Android:
- Launch the Google Phone App.
- Tap on the 3-Dot menu on the top right to open the menu.
- Select “Settings” from that menu.
- Tap “Caller ID & spam” (or “Spam and Call Screen”) from the list of settings.
- Turn On the “Verified Calls” toggle.
- And you are done, now you will see the ‘Verified calling has been turned on‘ message at the bottom of the screen.
Now your calls will be more secure, and you will get to know if a legitimate business is calling you or if it’s just a scam call. This feature is still rolling out and may or may not work on your device as of now. If you want to disable this feature, just go to Settings’ → ‘Caller ID and spam’ in the Google Phone app and disable the “Verified Calls” Toggle. There is a similar feature called “Verified SMS” for Google Message App as well.